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Listen and they will come

A successful growth path is all about customer loyalty. Our attention to detail and sensitivity towards your end-user leads to customer journeys they will want to take again and again.

Consulting & Strategic Advisory

Consulting & Strategic Advisory

We listen and learn, then develop and build carefully tailored customer journeys.

At Sonat, we see custom-made solutions as the best way to compete. We interview key people, analyse operations, workshop insights and build strategies to make your customer journey efficient, precise and more distinct. By providing supply chain expertise when its most needed, we can develop forward-looking strategies.

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Outsourcing

Strategic Alliance & Services

We optimise your customer service, with a focus on fostering loyalty and creating a competitive advantage.

We work in close alliance with our clients to create a profound and profitable customer service, allowing transactions and orders to flow. This optimisation is achieved through taking responsibility for services, design, development and capabilities, visibility and day-to-day logistics, all of which will result in enhanced loyalty over time.

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Portrait of Charlotte Holmberg

Charlotte Holmberg

Business Area Manager Commerce

charlotte.holmberg@sonat.se
+46 703 698030

Client cases

Byggmax

Byggmax

The future of Byggmax: a modern marketplace with a core in sustainable and qualitative logistics.

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Clothes on a clothes rack

Varner

Varner, one of Scandinavia’s largest fashion group, has the ambition to pioneer a new chapter of behaviour driven fashion.

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Byredo Velvet Haze perfume

Byredo

Byredo, a coveted brand has evolved from modest and independent to a vision of a major design player.

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Cervera

Cervera

Cervera, Sweden’s leading homeware retailer, has set an ambition to become pioneers within qualitative and ethical consumption.

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